At ClickItPro, we place top priority on providing superior customer service. We have a team of well-trained staff who are always ready and eager to assist you. More than 70% of our customers come to us referred by a current ClickItPro's customer. The reason is obvious - Our support is simply the best! To serve our customers more efficiently, we have set up two support ticketing systems to attend to different problems and technical issues:
24/7 SURESUPPORT FOR WEB HOSTING ISSUES
We have a team of system engineers and technicians who work round the clock to monitor the network and ensure 99.9% server uptime. They will attend to your request for support on critical matters relating to Web hosting and POP3 emails 24 hours a day, 7 days a week.
You can request for support by opening a ticket via the SureSupport ticketing system. The entire process is rather simple and you will be notified by e-mail once our staff responded to your ticket. We guarantee a reply to each and every support ticket raised within one hour of its posting. A supervisor will also review the tickets within 24 hours, and take steps to ensure that everything is resolved to your complete satisfaction.
Prompt and responsive technical support is what makes the difference in the world of web hosting. We are always here for you! Send your query to SureSupport and see how fast we respond to your request for more information.
E-HELP DESK FOR WEB DESIGN, E-COMMERCE & PROGRAMMING ISSUES
Most issues relating to Web design, e-commerce solution and programming are not time-sensitive. To keep our operating costs low and optimize the use of our resources, the staff at E-Help Desk ticketing system work on only one shift. We try our best to respond to every support ticket raised within 24 hours. We thank you for your patience and understanding while we attend to your queries.
USER'S LOGIN
WEB HOSTING
